Presentations

Roundtable discussion on needs and expectations of users by Martha Kyrillidou in April 2014

XI International Conference on University Libraries, Universidad Nacional Autónoma de México (UNAM)

Lib-Value: Digitized Special Collections. This webcast, recorded August 15, 2013, describes how contingent valuation and Google Analytics can be used to measure the value of digitized special collections. The presenters are Ken Wise, associate professor, University of Tennessee Libraries; Gayle Baker, professor and electronic resources coordinator, University of Tennessee Libraries; and Martha Kyrillidou.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the last in a series of six free webcasts held in 2013.

Webcast slides available at LibQual.org

Using ARL Salary Data to Make the Case for Higher Salaries. This webcast, held May 21, 2013, examines how to use the ARL Annual Salary Survey beyond the published data. The speakers showcase how libraries have used ARL’s custom report services, identify how to demonstrate salary issues that need to be addressed, and discuss strategies leaders have used to make the case for improved salaries. The participants are Carla Stoffle, Dean of Libraries at the University of Arizona; Arnold Hirshon, Associate Provost and University Librarian at Case Western Reserve University; and Jeffrey Trzeciak, University Librarian at Washington University in St. Louis. The webcast is hosted by Martha Kyrillidou, Senior Director of Statistics and Service Quality Programs at the Association of Research Libraries. Slides from this webcast are available at LibQual.

Better Salaries through Better Data: Introduction to the ARL Salary Survey. In this webcast held on March 5, 2013, Martha Kyrillidou and Shaneka Morris of ARL’s Statistics and Assessment program describe how to effectively use data from the ARL Annual Salary Survey to promote higher salaries for library professionals. They highlight salary comparisons from a number of perspectives, including geographic region, type of library (public/private), rank structure, and position categories. The webcast also touches on the history of the ARL Annual Salary Survey and its data collection approach, provides information on the utility of the salary information in the annual ARL publication, and discusses some key changes made to modernize the job categories to reflect current job titles. Slides from this webcast are available at LibQual.

Balanced Scorecard Webcast: This webcast from Dec. 11, 2012, provides an overview of the balanced scorecard for research libraries. The webcast covers the strategic aspects of the scorecard, the tool’s development, objectives and goals for its implementation, promoting its purpose, analyzing results, and creating improvement strategies. Presenters include Martha Kyrillidou (ARL), Mark Cutler (Ascendant Strategy Management Group), Rachel Besara (Florida State University), Michelle Demeter (Florida State University), Mary McConnell (University of Calgary), Nina Servizzi (New York University), Gina Midlik (Case Western Reserve University), and Vivian Lewis (McMaster University).

ARL Balanced Scorecard Webcast: Feb. 14, 2011. This webcast features three ARL libraries—Johns Hopkins, McMaster, and the University of Washington—that have engaged the Balanced Scorecard framework, created by Harvard business professors Robert S. Kaplan and David P. Norton, in their strategy development through an ARL collaborative community based project. Ascendant Strategy Management, a consulting firm specializing in the application of the Balanced Scorecard framework in mission-driven non-profit organizations, presents the Balanced Scorecard theory with in-depth insights from organizations they have worked with in the not-for-profit sector. Ascendant is the consulting firm working with ARL to bring the effective implementation of strategy development with the Balanced Scorecard to libraries.

The webcast provides both leadership and organizational development perspectives from Johns Hopkins, McMaster, and Washington and an opportunity to ask questions and engage with the participants. Workshop presenters include: * Martha Kyrillidou, Association of Research Libraries * Ted Jackson, Ascendant Strategy Management * Winston Tabb and Liz Mengel, Johns Hopkins University * Betsy Wilson and Steve Hiller, University of Washington * Vivian Lewis, McMaster University

The webcast is useful both for those interested in learning more about the Balanced Scorecard and for those who are interested in engaging with ARL and Ascendant in 2011 to develop their strategy using a well-established and proven perspective. A call for participation for a new cohort of libraries for a collaborative community based project will be announced in conjunction with the webcast.

Lib-Value Workshop: Welcome and Context Setting
by Martha Kyrillidou, Senior Director, ARL Statistics and Service Quality Programs, Association of Research Libraries.

Return on Investment (ROI) – Lib-Value Workshop
June 26, 2010
Gelman Library, George Washington University
Washington DC

Lib-Value is a three-year study, funded by a grant from IMLS, with the ultimate goal of understanding how to measure value and return on investment (ROI) in all aspects of academic libraries. The workshop is a collaborative effort of ARL with the University of Tennessee, University of Illinois at Urbana-Champaign, and George Washington University.

Lib-Value Workshop: Panel Discussion of Issues, Challenges and Opportunities
Featuring Paula Kaufman, Don King, Bruce Kingma and Regina Mays facilitated by Martha Kyrillidou.

Return on Investment (ROI) – Lib-Value Workshop
June 26, 2010
Gelman Library, George Washington University
Washington DC

Lib-Value is a three-year study, funded by a grant from IMLS, with the ultimate goal of understanding how to measure value and return on investment (ROI) in all aspects of academic libraries. The workshop is a collaborative effort of ARL with the University of Tennessee, University of Illinois at Urbana-Champaign, and George Washington University.